Customer is required to complete the following steps for every time check-in and check-out Hong Kong e-Solutions¡¦ Data Centre:

1. Register at G/F reception and fill in the customer check-in form before entering into the Data Centre.
2. Bring along the customer check-in form to 36/F Network Operation Centre (NOC) for verifying the customer information.
3. After verified, the customer will be given a data centre access card for entering the 7/F data centre.
4. NOC's staff will then bring the customer to the 36/F data centre and unlock the rack for him / her to carry out any maintenance works.
5. After completed maintenance works, the customer is required to sign-out the customer check-in form which keep in 36/F NOC, and return the data centre access card as well.
6. After that, the customer can leave our Data Centre.

Note:

1. Data Centre and Technical support is operating in 7x24.
2. Customer is not required to make any appointment for data centre visit.
3. LCD Monitor, keyboard and mouse is provided for any maintenance works carry out by the customer at 36/F Data Centre.